Frequently Asked Questions

We provide complete heating, cooling, and HVAC services for residential and light commercial clients. This includes furnace repair, AC installation, ductless system service, heat pump maintenance, duct cleaning, thermostat setup, routine maintenance, diagnostics, and emergency HVAC services. Our team handles everything with precision and care, ensuring systems operate safely, efficiently, and reliably. Whether it’s installing a new unit, upgrading for energy efficiency, or repairing a malfunctioning system, we focus on solutions that meet your actual needs.

Regular maintenance is key to preventing breakdowns and extending the life of your equipment. We recommend a professional inspection at least twice a year, ideally in the spring for air conditioning and in the fall for heating systems. During maintenance, our technicians check furnaces, air conditioners, thermostats, and ductwork to ensure everything is running smoothly. This preventive approach improves energy efficiency, maintains consistent home comfort, and reduces the risk of costly emergency repairs.

Furnaces often give warning signs before they fail completely. Common issues include uneven heating, unusual noises, frequent cycling, strange odors, or higher energy bills. If you notice any of these, it’s important to call a licensed HVAC technician promptly. At New Era Heating & Cooling LLC, we provide fast, reliable furnace repair to restore comfort and ensure your heating system is operating safely and efficiently.

Air conditioners may lose efficiency or develop problems over time. Warning signs include warm airflow, poor airflow, strange noises, water leaks, or inconsistent cooling. Our team can quickly diagnose and repair your AC, optimize its performance, and recommend solutions to improve energy efficiency. Whether it’s a repair or a full AC installation, we ensure your home or business stays cool and comfortable during the hottest months in Dallas, OR.

Yes. Even older HVAC systems can be optimized for energy savings. We offer services such as installing programmable thermostats, cleaning and sealing ductwork, optimizing airflow, and recommending system upgrades. These improvements can lower utility bills while enhancing comfort. At New Era Heating & Cooling LLC, our energy-efficient solutions ensure your systems work smarter, not harder, for your home or business.

A well-maintained furnace can last 15–20 years, while an air conditioner generally lasts 10–15 years. Proper maintenance, timely repairs, and professional installation can extend this lifespan. Our technicians provide guidance on system care, upgrades, and replacement timing so you can avoid unexpected breakdowns and maintain reliable home comfort.